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Frequently asked questions

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How do I refund a label in VESYL?

Go to the Shipments Page, click the three action dots (…) next to the shipment, then select Refund.

What happens after a refund is processed?

The shipment status updates to Refunded, and the payment is reversed if the carrier allows.

Can I refund a label after it has been scanned or shipped?

No. Refunds are only eligible if the label has not yet been scanned or used by the carrier.

Where can I verify the refunded payment?

Check the Payment Log or Billing Page to confirm the refund transaction has been applied.

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Something Powerful

Tell The Reader More

The headline and subheader tells us what you're offering, and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.

Remember:

  • Bullets are great
  • For spelling out benefits and
  • Turning visitors into leads.

Provide an excerpt here

Use text and images to tell your company’s story. Explain what makes your product or service extraordinary.

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Feature one

Use text and images to tell your company’s story. Explain what makes your product or service extraordinary.

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Feature two

Use text and images to tell your company’s story. Explain what makes your product or service extraordinary.

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Feature three

Use text and images to tell your company’s story. Explain what makes your product or service extraordinary.